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Posted: Tuesday, January 23, 2018 11:08 PM



Whole Health Clinical Group - West Allis, WI

Whole Health Clinical Group, an affiliate of the Milwaukee Center for Independence, currently has a full-time, benefit-eligible Receptionist position available at our amazing new campus in West Allis!

This position performs a variety of clerical and support activities that create efficient and effective communication and assist us in fulfilling the mission of the agency. The Receptionist will communicate with clients, providers, and community members face-to-face and also over the phone and will serve as the first point of contact for our consumers.

This is a full-time, benefit-eligible position. The typical schedule will be Monday through Friday from 7:30 AM to 4:00 PM.

Essential Duties and Responsibilities:
  • Answering and routing incoming telephone calls and answering the TTY unit.
  • Providing excellent customer service for incoming clients.
  • Processing new referrals to the Outpatient Mental Health Clinic.
  • Scheduling physician and/or psychotherapy appointments for clients.
  • Assisting in the processing of billing and other coding-related activities.
  • Contacting case managers, internal staff, and clients and informing them of the date and time of their upcoming appointments with our providers.
  • Other duties as assigned.
  • A high school diploma or equivalent is required.
  • An Associate's and/or Bachelor's Degree in Human Services or a related field is preferred.
  • Two years of experience in an administrative assistant or receptionist role is required.
  • Knowledge and experience in Medical Coding and Billing is strongly preferred.
  • Bilingual skills are a plus.
  • Communication, listening, patience, and organizational skills are required.
  • Knowledge of word processing, database, and spreadsheet software preferred.
MCFI values employees and clients with diverse cultures, abilities and backgrounds. Our commitment to diversity and inclusion makes us an organization where everyone has the opportunity to work to reach their full potential. Diversity results in fresh thinking, ideas that reflect a wealth of experiences and the knowledge necessary to serve our clients and their families.

To learn more go to:

• Location: Milwaukee

• Post ID: 29064042 milwaukee is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018